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Knowledge Base

  1. Billing 

    1. How do I cancel my subscription or extended trial through Overflow?
    2. Does billing automatically recur each month?
    3. Why is there an International Fee on my card?
    4. My credit or debit card is being declined, but funds are available.
  2. General 

    1. About The Overflow
    2. Why The Overflow exists
    3. Something’s broken, who do I tell?
    4. Have an idea for a new feature?
    5. Why don’t you have this band or that album?
  3. How to... 

    1. How do I take music offline?
    2. What is The Offline Locker
    3. How do I find a song, artist or album on The Overflow?
    4. How do I favorite my music?
    5. How to create a playlist
  4. Mobile 

    1. How do I use The Overflow on my mobile device?
    2. What is Offline Mode?
    3. How do I switch between Online and Offline Mode?
    4. How much music can I sync to my mobile device?
    5. Where can I start listening to music?
  5. Pre-Sale 

    1. How much does it cost?
    2. Can I travel abroad with The Overflow?
    3. What are the system requirements?
    4. Are The Overflow streams high quality?
    5. What about a Web/Desktop version? (PC or Mac)
  6. The Music 

    1. How does The Overflow get its music catalog?
    2. Why can’t I always find the music I want on The Overflow?
    3. Why is The Overflow Not Free?
    4. Why is there non-Christian music on The Overflow?
    5. Missing Music?
  7. All articles 

    1. What is The Overflow Newsletter?
    2. What is The Overflow Blog?
    3. How do I stay connected with The Overflow to hear about upcoming exclusives and offers?
    4. Why haven't you featured [insert artist's name] on The Overflow?
    5. Where is The Overflow available?
    68 articles 

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